🤑 Valley Forge Casino Resort, King Of Prussia (PA) - Booking Deals, Photos & Reviews

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But that representative was reprimanded and overruled by the Front Desk Manager who told me the hotel was expecting people to check in the next day. We apologize that the default times we have set were not compatible with your schedule! Check in was easy and fast. Notified the front desk the 1st day I Employees need more help or training. Full view. Read less. So essentially you wake up in the morning in a pool of sweat. Comes down to customer service and relations J Warren R wrote a review Jul Little Rock, Arkansas 2, contributions helpful votes. Walkways dirty. Left me contemplating my safety and security of staying in the hotel also lack of appreciation from the hotel. We sincerely apologize for the negative impression we gave you. Valley Forge Casino Resort. Read more. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Trash cans in the sand area need emptied before the pool opens, along with wiping off the tables and cleaning the ashtrays. Or 24 hours from then? Lock in the lowest price from these sites. Room was nice, hallway dark. This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners. Child finding the drugs. With only one elevator working it took an hour to check out. I was in need of a getaway. Witnessed a wedding by the pool left me wondering how the planning of that event was off. With no AC vents in the hallways, and degree temperatures outside, it was hot and sticky waiting to catch the one elevator that was working. Sleep Quality. Front Desk. I will look elsewhere next time. Not helpful or friendly. Review collected in partnership with Radisson Hotels.

Flights Vacation Rentals Restaurants Things to do. Spent some time in the valley forge casino pool pictures on the way back to my room I found drugs laying in the hallway, turned into the front desk, valley forge casino pool pictures follow up, no courtesy or appreciation for helping the hotel avert a serious problem or issue ex.

On my last day I needed towels and got the run around for 2 hours before getting towels. Additionally, some people had to get a hotel employee escort them through the lower level back kitchen hallways to get to the assigned venue where the hotel had planned our event.

Kelly M wrote a review Aug Mill Hall, Pennsylvania 6 contributions 1 helpful vote. Hotel staff were well aware — I questioned the malfunctions several times; nothing was done to fix this while we were there. The Radisson Valley Forge has lots of potential to be a great hotel. I am going back to philly valley forge for an event in a few months and will be looking elsewhere for a hotel. AC controls turn off the AC after 6am until 8pm they say its to be "green", but its really so they can save money. Responded Aug 18, Thank you very much for choosing to stay with us! With only one elevator, very few people could manage the stairs; the meeting schedule had to be adjusted while people tried to deal with trying to catch the one working elevator. Paid way too much for that weekend for the room when other hotels are in the area and have quality rooms and at a lesser amount. She was just rude. Cheryl P wrote a review Sep Got time to lean Trash overflowing. It was most inconvenient, time consuming and frustrating. Had there been an emergency, it would have been impossible to evacuate the hotel without accidents. We are disappointed to read that our Green efforts are not working as we'd hoped. Needs help!! I am not certain about that. People attending meetings had large, heavy, cumbersome equipment and large instruments, which required rollers or carts. Only stay here if you like to sweat. We appreciate that you took the time out of your day to share your feedback! Thank you for choosing to stay with us and providing us with feedback that we can use to improve ourselves and our services. Most of conference facilities are located on the lower lobby. Still wasnt fixed or clean by the time I left after a 3 day stay. Will I return?? That was full from the night before. Helpful Share. Weekend Getaway left me wondering. Thank you again for your feedback! You return to your room during the day and its a Read all pool reviews Read all reviews Featured pool amenities. This was 10 hours later that day. Log in to get trip updates and message other travelers. AC controls turn off AC in the morning and day. We will use your comments about our guest room and guest services as a training opportunity with our housekeeping and front office teams. Very poor communication there and I not once was offered a new room or anything for the troubles. Reviews that mention pool Read all reviews. When I got back there was still mold and still would drain. Other than that there is so much that is so wrong, it is hard to know where to start. I emailed and was informed via email from corporate communications nothing to report as it was probably turned over to the authorities. Friendly staff. See all hotel amenities. Got to the room and found mold in the shower and the shower wouldn't drain water very fast so you would be standing in a pool while you showered. You return to your room during the day and its a sweat box. Responded Oct 8, Dear troywhitney13, We are very sorry the cleanliness of your room wasn't up to our typical standards, and that our team failed to address the concerns you brought to our attention in a timely manner. Oh well, a married couple will now have memories of strangers being at the wedding. Outdoor pool. This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners. Please see our partners for more details. Spoke with the desk again, different person this time who said the same thing that it would get taken care of. We appreciate you bringing this to our attention so we can discuss this and consider changing it moving forward to better service our guests. Saco, Maine. Taxes and fees that are shown are estimates only. When I asked for an hour extension to checkout, I was initially told alright. Notified the front desk the 1st day I was there before I left for my event and she said it would be taken care of by the time I got back. Our goal is to reduce our energy consumption, a big part of which is having sensors on our thermostats which maintains the temperature set in the guest room when it senses movement, and between 8 PM - 6 AM regardless of movement. Two of Three elevators were out of order most of the 5 days, 4 nights we were there. Pool review highlights. The beds are comfortable, the rooms are large, the relaxing pool , and the hotel is quiet, with only 20 rooms on each floor.